Cleared Support
Questions, problems, or ideas for Cleared? Email me and I'll get back to you, usually within a couple of days.
To help me fix a problem quickly, include your device model, iOS or iPadOS version, Cleared version, and the steps that led to the problem. A screenshot helps too. You can also send a problem report from inside the app.
Common questions
How do I sync Cleared between my devices?
Sign in to the same Apple Account on each device and make sure iCloud is turned on for Cleared. In the Settings app, tap your name, then iCloud, and check that Cleared is allowed to use iCloud. Changes can take a few moments to appear on your other devices.
Can you see my financial information?
No. Cleared stores your records on your device and in your own private iCloud account. Nothing is sent to Spare Time Apps, and there are no ads, analytics, or tracking. The privacy policy has the details.
Does Cleared connect to my bank?
No. You enter transactions yourself, or log them automatically with Shortcuts from Tap to Pay purchases and bank text alerts. Cleared never asks for your bank login.
My balance doesn't match my bank statement. What should I check?
Make sure every transaction on your statement is entered and marked cleared, and that none are entered twice. Check the starting balance for the account, and look for bank fees, interest, or pending items that haven't posted yet.
How do I delete my data?
Deleting Cleared removes its data from that device. To remove synced data from iCloud, open the Settings app, tap your name, then iCloud, then manage your storage, and delete Cleared's data. This can't be undone.